Shipping policy
Effective Date: 1/19/26
1. Shipping Methods
We offer a variety of shipping options to meet your needs. Available shipping methods include:
- Standard Shipping
- Free Shipping
Shipping times and costs vary based on the shipping method selected, your location, and the weight of the items in your order.
2. Shipping Rates
Shipping rates are calculated based on the weight of your order, your location, and the shipping method selected at checkout. Shipping costs will be displayed during the checkout process before you confirm your order.
3. Delivery Times
Delivery times vary depending on the shipping method chosen and your location. Estimated delivery times are as follows:
- Standard Shipping: [3-4] business days
- Free Shipping: [3-4] business day $50 USD or more
Please note that these times are estimates and are not guaranteed. Delays may occur due to factors beyond our control, such as weather conditions or carrier issues.
4. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier’s website.
5. Shipping Restrictions
We currently ship to the United States. Unfortunately, we do not ship to P.O. Boxes or APO/FPO addresses.
6. Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us at delphibrotherssgear@gmail.com within 7 days of receiving your order. We will work with you to resolve the issue and ensure that you receive your order or a replacement.
7. Returns and Exchanges
For information on returns and exchanges, please refer to our [Return Policy] available on our website.
8. Contact Us
If you have any questions or concerns about our shipping policy, please contact our customer service team at delphibrotherssgear@gmail.com.
Thank you for shopping with us!